These conditions apply to all consultations and sessions between Reiki practitioner and Tarot Reader Amy de Bruijn (hereinafter referred to as the practice owner) and the client.

​

1. General

1.1 - Reiki supports the self-healing capacity of body and mind, but can never replace medical treatment. Always consult a doctor in case of medical complaints.

 

2 - Appointments

2.1 - Requests for a session or consultation can be made via the website or by email, Whatsapp or by telephone.

2.2 - An appointment is only valid if it has been confirmed in writing by the practice owner.

​

3 - Liability

3.1 - When requesting an appointment, the client agrees that any commuting to and from the practice location, as well as participation in a Reiki session or Reading, are entirely at their own risk. The practice owner is excluded from any form of liability.

3.2 - The practice owner cannot be held responsible for physical complaints that arise during or after the Reiki session. 

3.3 - The practice owner is not liable for any consequences of actions taken by the client after the information obtained during a Reading.

3.4 - The practice owner has a best-endeavour obligation and not an obligation to achieve a specific result. The practice owner will carry out the Reiki session and/or reading to the best of her ability.

3.5 - The duration of the session may vary and is determined by the practice owner.

​

4 - Health

4.1 - If a (future) client has physical complaints or is under treatment by a doctor or specialist because of a serious illness or psychiatric disorder or if this was the case in the past, then the client must inform the practice owner about this before starting participation in a session or consultation. 

4.2 - The client is aware that in the context of a Reiki session no medical diagnosis will be made or therapy in a medical or psychiatric sense will be prescribed or applied. 

 

5 - Acceptance

5.1 - The practice owner reserves the right to refuse (future) clients if they do not meet the conditions or do not comply with the conditions without stating reasons.

​

6 - Rates

6.1 - The applicable rates are stated on the website in Euro and include VAT. The practice owner reserves the right to change the rates and the general terms and conditions at all times.

6.2 - Any promotional rates are only valid during the stated promotional period. 

​

7 - Payment

7.1 - All sessions and consultations that are carried out must be payed by cash or by bank transfer after receipt of the invoice.  There is no card payment possible at the location.

7.2 - If the client has not paid the amount due within 14 days of the invoice date, a first payment reminder will be sent, administration fee is €5.

7.3 - In the event of non-payment within 30 days of the invoice date, the practice holder can send the customer a second payment reminder, administration fee € 10.

7.4 - If the client does not fulfill his/her obligation within 14 days of the date of the second payment reminder, the practice owner is entitled to take action to collect the amount due or have the collection actions carried out by a third party without further notice. The costs for this collection order will be payed by the client.

7.5 - In the event of belated payment, the practice owner is entitled to suspend further appointments until the client has fulfilled his/her payment obligations.

​

8 - Cancel appointment

8.1 - Appointments should preferably be canceled no later than 48 hours before the start of the consultation or treatment. If the appointment is canceled later, the client must have received a written or telephone confirmation from the practice owner at least 24 hours before the start of the sessoion or consultation. 

8.2 - In the event of non-cancellation or cancellation within 24 hours before the consultation or treatment, the practice owner is entitled to charge the consultation or session fee to the client. This also applies in the event of illness or a positive Covid test.

​

9 - Reschedule an appointment

9.1 - If the client is prevented from attending the consultation or treatment for whatever reason, he can reschedule it by telephone or in writing up to 24 hours in advance. The client must have received written or telephone confirmation of this from the practice owner. 

9.2 - The client can transfer the reserved appointment to another person, provided that the replacement client is already known to the practice owner or an intake appointment has been reserved.

 

10 - Arrive too late

10.1 - If the client is not present in time for a treatment or consultation, the session can be shortened if the client is still present within 20 minutes after the agreed time.

10.2 - If the client is more than 20 minutes late, the treatment or consultation cannot take place and the costs of the treatment or consultation will still be charged at the agreed rate.

​

11 - Complaints

11.1 - If the client has a complaint about the practice owner, he is obliged to make this known to the practice owner by e-mail or letter. The practitioner will endeavor to find a solution together if possible. In the case practice owner and client are not able to reach agreement, client can contact GAT - Stichting Geschilleninstantie Alternatieve Therapeuten.

​

12 - Confidentiality

12.1 - Before the first treatment, the client provides the practice owner with all data, which the practice owner indicates to be necessary or which the client should reasonably understand to be necessary for the careful execution of the sessions.

12.2 - The practice owner treats the client's confidential data in accordance with the guidelines in the Dutch Personal Data Protection Act. The practice owner uses a confidentiality code and will not pass on information to third parties without the client's permission (including e-mail address, telephone or mobile number). Dutch law applies to this.

​

13 - Law
13.1 - Dutch law applies to every agreement between the practice owner and the client. In the event of an misconception of the content and purpose of these general terms and conditions, the Dutch text thereof is always decisive. The most recently filed version or the version that applied at the time of the conclusion of the agreement is always applicable.

​​

Last modified: dated 10-11-2022

​